Office Assistant Christiansburg

Office Assistant

Full Time • Christiansburg
Benefits:
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
DePaul Community Resources seeks a Full-time (37.5 hour workweek) Office Assistant in the Christiansburg office location.
 
JOB SUMMARY: 
The Office Assistant is primarily responsible for front office coverage and administrative support tasks. Given the location and nature of the work, the position must exercise sound professional judgment, confidentiality, exceptional customer service, and a welcoming and problem-solving attitude. The Office Assistant will interact with employees and the public, who may stop by the office or communicate through other modalities such as telephone, email, and virtual meetings. The time, duration, and frequency allocated to specific duties and public interaction may vary depending on the assigned office(s) and department(s). 
 
SUPERVISION RECEIVED AND EXERCISED: 
The Office Assistant will report directly to the Director of Quality and Compliance. 
 
ESSENTIAL FUNCTIONS AND DUTIES: 
This list is not an exhaustive & all-inclusive list of job responsibilities. The distribution of time allotted for any function or duty are subject to change with or without notice. Nothing in this job description restricts management's right to assign other responsibilities to this job or reassign them elsewhere at any time. 
  • Act as the receptionist and receive and screen visitors and telephone calls, take and relay messages, and serve as a liaison with vendors who may need to access the office location to conduct repairs or maintenance of equipment, etc 
  • Provide office support activities such as opening and distributing mail for most staff; process outgoing mail and mass service program communications; track and order office supplies, petty cash and credit card receipts, and general clerical support for assigned programs and services; complete assigned errands and or shopping needs related to office and or service programs. Act as receptionist and receive and screen visitors and telephone calls and take and relay messages 
  • Assist with monitoring, maintaining, and coordinating fleet (oil changes, inspections, tag expiration, etc.) as well as buildings (monthly review of exit lights, smoke detectors, first aid kit supplies, etc.) 
  • Support electronic recordkeeping systems/databases by completing tasks such as scanning and uploading documents, placing documents in respective placeholders for applicants, provider home, case record, or other designated categories; creating and maintaining parts of case or home records related to applicants, referrals, intake, etc; entering data directly from an application or document to the general tab section or other designated section of an electronic database case record. (Note: assigned program service workers are responsible for the content of the documents.) 
  • Process, track, and report LEIE search and other background check results for applicants, resource parents, sponsored residential providers/DSPs, their household members, and others as assigned; maintain related appendix files as applicable. (Note: assigned program service workers are responsible for the content of the documents.) 
  •  Assist with local office events, gatherings, and meetings, such as scheduling, ordering food, meals, and supplies, preparing and distributing documents and materials, and supporting opening and closing activities such as setup, greeting, and cleaning 
  • Complete duties specific to the needs of a program, office, or department, may include but are not limited to managing Q&C closed paper file storage and access, note taking/minutes for assigned meetings, scheduling appointments/managing calendars 
 KNOWLEDGE, SKILLS, ABILITIES & OTHER CHARACTERISTICS REQUIRED: 
Knowledge, skills, abilities, and other characteristics or KSAOs are attributes needed to perform a job that are demonstrated through qualifying training, education, and experience. This list is not an exhaustive & all-inclusive list of all KSAOs for this job. 
 
Knowledge of: 
  • Office and records administration techniques and procedures. 
  • The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar 
  • Microsoft Office Word, Excel, PowerPoint, Outlook, SharePoint, Teams, and virtual meeting applications such as Zoom, WebEx, Google Meet 
  • Relevant policies, procedures, and strategies to promote the safety and protection of people, data, and property 
  • Knowledge of methodologies and resources used to assess the needs of the listener or audience to share information or engage in ongoing communication 
  • DePaul's policies, procedures, and standard practices and the rules and guidelines established by regulatory and governing agencies 
 Skill/Ability to: 
  • Operate standard office equipment such as telephone, calculator, printer, scanner, cellular phone, tablet, computer, postage machine, shredder 
  • Demonstrate verbal and written communication and body language that conveys information, ideas, or inquiries effectively and concisely that purveys professional composure, emotional intelligence, thoughtfulness, patience, and respect amidst change, ambiguity, and within the daily trajectories of work 
  • Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times 
  • Demonstrate the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems 
  • Demonstrate interpersonal and verbal skills to defuse emotional situations, calm upset individuals, allay fears, and lessen confusion 
  • Collect and analyze data 
  • Manage multiple priorities and complete assignments on time, accurately, and with attention to detail, and ensure a high-quality work product  
  • Develop and maintain professional working relationships and appropriate boundaries with individuals served, coworkers, community partners, and business associates, and work collaboratively within a team environment 
  • Accurately prepare and maintain records, files, and reports 
  • Communicate effectively in both oral and written form 
  • Make arithmetical computations and tabulations 
  • Read and understand information and ideas presented in writing 
  • Analyze, organize, and prioritize work while meeting multiple deadlines 
  • Ability to analyze and prepare documents, reports, and correspondence 
  • Operate a personal computer with a general understanding of MS Office Suites, virtual meeting software, the Internet, and department or program-specific software 
  • Analyze and prepare concise and accurate documents, reports, and correspondence 
  • Effectively market the programs and services of the department 
  • Train others 
  • Exercise sound judgment and critical thinking in decision-making and solving various work-related situations 
  • Learn policies, procedures, and guidelines established by DePaul, professional organizations, governing agencies, and local laws, statutes, regulations, codes, and standards related to the area of responsibility 
  • Assist with the general upkeep and cleaning of office areas and agency vehicles 
 Other Characteristics: 
  • Demonstrate self-awareness, ongoing self-evaluation, and a commitment to being part of a diverse, equitable, respectful, and inclusive workplace where all people are valued 
  • Demonstrate professional composure in difficult and stressful situations 
  • Demonstrate the FIRST (fairness, integrity, respect, safety, trust) values in the daily trajectories of work 
  • Demonstrate professionalism regarding access to sensitive and confidential information related to employees, clients, and business records with no disclosure to others without needing to know 
MINIMUM REQUIREMENTS TO APPLY: 
A High School Diploma or GED and one year of office/clerical experience; attention to detail; working knowledge of  Microsoft Outlook, SharePoint, Word, Excel, and PowerPoint; concise, accurate, and respectful communication; and effective and efficient time management and organizational skills are required. Must be able to work independently as well as part of a team. A comparable combination of education and experience may be considered. 
 
WORK ENVIRONMENT: 
The work environment characteristics described herein represent those an employee encounters while performing the position's essential functions. The employee regularly works in an office environment and occasionally in the field. Due to the nature of the work, the incumbent may be exposed to situations of a highly emotional nature; incumbents are expected to use verbal skills to resolve interpersonal situations to achieve desired results independently. Work is generally completed regularly during weekdays; however, daily work hours may vary. Completion of job duties outside of normally scheduled hours may be required. Work is subject to frequent interruptions, and noise levels are varied based on the work locations.  
 
PHYSICAL REQUIREMENTS: 
The physical demands described herein are representative of those that an employee in this position must meet, with or without reasonable accommodations, to perform the essential functions successfully. Physical activities required are finger dexterity necessary to operate equipment used in the position, effective communication and seeing or hearing verbal cues. Walking for up to one-third of the time, sitting two-thirds or more of the time, standing for up to one-third of the time, bending from one-third to two-thirds of the time, stooping for up to one-third of the time, lifting/pushing/pulling up to twenty pounds are required. When accessing various locations, the incumbent must climb stairs and ramps. This position requires driving to various locations approximately ten percent of the employee's working time. Public transportation may not be available. Individuals needing reasonable accommodations should speak with their immediate supervisor/hiring manager.  
 
SPECIAL REQUIREMENTS AND QUALIFICATIONS: 
Successful completion (per DePaul's policies) of a Motor Vehicle Record, Criminal and Child Protective Services Background Report, and Drug Test is required. An unsatisfactory result of any of the aforementioned may result in termination of the application process or employment. 
 
NOTE: 
This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the job. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given. 
 
 Compensation depends on qualifications and experience.
 
 DePaul is committed to diversity, equity, and inclusion and is an equal opportunity employer.
 E-Verify Participant.
Compensation: $16.25 - $18.25 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.